Short answers, written by staff
Help written by staff
Start with one login
These articles are the public cousin of what we tell a new reseller on week one: one login, how a ticket moves, what Sittai is. They are not a substitute for the in-product trail. If the article and the screen disagree, tell us the product and the page — we would rather fix the article than leave two truths up.
Tamil articles come later. Search on the public site looks at published pages and posts only. Draft help stays in the console.
- School classroom how-tos live in the ERP, not on this marketing help centre.
- Do not paste tenant data into a help comment; there is no public comment box on purpose.
- Product resource pages deep-link here when a post is tagged to that product.
Help centre
How to use LROCK products. Short answers, staff written.
- What Sittai is
A pocket notebook for a person, a family or a shop. Not a company tenant pack.
- How a Helpdesk ticket moves
Create, assign, reply, close - with a trail the next agent can find.
- One login for every product
Accounts is the door. Each product opens next. One login, no second Sittai password.